8:00 a.m. to 9:00 p.m. Both 1 (866) 835-6058 and Shameful. No. Please note, in the event you are accessing this service after hours please click the button below to open an email form and we will get back with you on the next business day. Date 3/28/2021. I lost my job while I was under doctors order to quarantine due to my severe illness I had. Apparently, I have an outstanding issue on my PEUC claim. Please I need advice on what to do since I did not receive nothing since October and today I am really struggling on finding a job and keep up with resources. Its frustrating but you have to try. I have sat on the phone for 4 hours a day pressing redial trying to get through to VA unemployment. You will not be able to claim retrospectively. Hours: Monday through Friday, No. Please try resetting it online. Can you please give me a number or tell when will i be getting my approved PUA money. Of the app it would be beneficial if we could upload documents to ui. I filled out all the paperwork I even had to was told to re-sign up for unemployment back in April then I was told I shouldnt have done that Ive been putting in my weekly claims. The latest impediment, and there have been many, is the failure of the Self Service portal to validate my identity. Apply for and manage your GI Bill and other education benefits to help pay for college and training programs. You can use the Resources or FAQs section of the website. To learn about benefit programs and other services available through the Chesterfield-Colonial Heights Department of Social Services, visit https://www.chesterfield.gov/569/Social-Services, email the department at local041@chesterfield.gov, or call 748-1100. HELP!!! This site is privately owned and is not affiliated with any government agency. There are thousands in the same boat. Its a scam. It's our job to connect people, technology and government. 8:00 a.m. to 5:00 p.m. There will be a delay considering the pendency. ET, 800-733-8387 All landlords, regardless of how an application is submitted, are required to use the Virginia W-9. I went over and closed the claim in DC. Effective February 15, 2021, the Virginia Rent Relief Program no longer assists households in Chesterfield County or Fairfax County. Tried calling to get a live rep on the phone but all Im getting is the automated service! Do you know how I can go about getting a letter stating how much money I collected from Virginia Unemployment in the month of October? Hello my name is Donmonique, and I have been on pua for quite a while now up until April 7th which was my 27th week , and I didnt receive my payment for that week, however yet again this week I also didnt receive my normal pay. What a joke. Need Duplicate case file deleted. No payment for 5 weeks now. You can try any of the methods below to contact Gov2Go. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before. I need my 1099 to do my taxes and when I have been able to get on, it kicks me out, says cant confirm my digital identity even after I set up the login information and account in the new CSS online!!! This makes no sense to me because I have never received unemployment since my first filing in March 2020. I get re-directed to other numbers, or just get hung up on. I have mailed paperwork and still havent heard anything. Also, my claim has been held up because they state they needed my birth certificate, social security card. I have not gotten paid in 7 weeks! ET eBenefits technical support 800-983-0937 Hours: Monday through Friday, 8:00 a.m. to 8:00 p.m. Please try checking the payment status online. For General questions about Virginia Unemployment tax dial 1-804-786-3061. Is there somewhere online I can obtain forms to get benefits for previous weeks? Social care is provided in multiple languages, including Japanese. Now I am being evicted because of this. Register your account. I'm interested in learning more about Paramount Builders' products. I have set up a new email but it will not let me create a new gov2go with my new email. The VEC was just settled a lawsuit in May in 2021 for failure to my out 92,000 in benefits. I have filed 5 straight weeks of unemployment and received no payments. Getting in touch with any actual human is near impossible. Virginia Employment Commission does fortunately have a page or online help desk for customer service, even though you cannot call them on the phone. Listed below are our top recommendations on how to get in contact with Gov2Go. Im thinking we will need to report them. Call the Fredericksburg Virginia Office and leave a detailed voicemail. You can try any of the methods below to contact Gov2Go. ET, 888-442-4551 !surviving off free school foods through the week. If you need assistance making corrections, please contact 833-RENT-RELIEF orrrpsupport@egov.com. I NEED TO REST MY ACCOUNT . Prevent apps from taking your money without permission. Im 4 weeks in and they have still not verified the fax with my W-2 and the reps have told me that there is only 2 fax machines and the faxes have to physically be taken by hand from the paper fax and scanned into the system to then be processed and this sometimes takes months to be processed and they cant even confirm my fax was received. All I get when I call are auto choices and none of them address my issue or a way to connect with a live person. Ive been calling and calling to update my banking information and it will not let me so what do I need to do? The Unemployment Office will be severely short-staffed. Please log in to explore relevant options. Who can I contact regarding my payments?? Operators are available from 8 a.m. - 5 p.m. Monday through Friday. Please be aware that it will take 3-4 business days for you to receive payment. If I lose my house over this I WILL mass tort sue. When you visit Gov2Go, you will be able to manage your reminders at any time as well as sign up for additional services. 866-832-2363 is not working AT ALL. The application is not available via going to getgov2go.com. Then they give you another number, which guess what..its another dead end and you will most likely be hung up on by a machine. The phone support will be limited. However, if any part of the required components is incomplete, incorrect, or missing, the application is not deemed complete. Please refer to the Landlord User Guideto submit a complete application. Two weeks ago I made a phone appointment that was scheduled for today and nobody called. If you are a Gov2Go customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Gov2Go. Got two email responses that had zero to do with my issue. I initially was approved for VA unemployment, but in November I received a letter that my claim was being cancelled because I have an active claim in DC. 8:05 a.m. to 6:45 p.m. I hear the frustration in the system from each of the reps I talk to even though they are lovely, the process of the VEC seems completely broken and the reps have no power to correct mistakes or actually help callers. please help. Any suggestions on what I need to do now? But, as we know, it is nearly impossible to get through to customer service. I guess i should petition the court? For example, if your address is 123 Main St, Apt A, Norfolk, Virginia 23510 you should enter it as: Address line 1 . On another note Im serious about taking my life laugh joke do whatever you want scroll pass mock me whatever the case is burn if will be because of my death shit will get straightened out. The system is completely broken. I tried calling the 2363 # but never able to get through to talk to someone, says all lines busy and try again. Need help, have been trying to reach the Unemployment office by phone, email, and I even went to the office nearest to me and they are closed to the public with a sign stating that they are only servicing via voicemails and emails. Jeff, I did make an appointment for an agent to call me but its 2 weeks from now. A: Yes. You can continue chasing the office/check your status online at regular intervals until payments normalize. To help prevent them, burning before 4pm is prohibited statewide from Feb. 15 - April 30. After over 15 times tried, it worked when the color of the item bar turned to green. Q: Will there be any changes to how I file a new claim? Please check the status online. I am wondering why i have not received any benefits My effective date was 08/12/20 i have Your Guide to Government With Gov2Go, you don't have to know which agency handles property assessments or vehicle registration. Data Sources. Returned it the same day, have been calling for my benefits, havent received anything for 2 months, now I am back out of work due to COVID. If you are facing eviction, call 1-833-663-8428 (1-833-NOEVICT). (1) Keep calling. I would truly appreciate your help with this issue cause I sure do need help financially right now trying to get back on feet. Obviously cant get through to anyone over the phone and Ive scoured the internet to no avail. I did not receive my 1099 form from VEC for tax year 2020 and am attempting to resolve this with them. Now when I have to rely on them (at no fault of my own) I, and many others like me, are treated as if we do not matter. ET GI Bill hotline 888-442-4551 Hours: Monday through Friday, 8:00 a.m. to 7:00 p.m. Yup. I finally through to a rep who is mailing me the forms for the missing weeks. Specifically, a landlord must submit an online application via Gov2Go with a lease, ledger, and W9 as supporting documentation. What do you do then? Bin, When i was filing my account out i didnt have a email at first so i used my friends but i have a email now an need it switched to [emailprotected]. ET. I then tried Tuesday am to log in and was told I already had an account. This is 5 weeks and im going to lise EVERYTHING and NOBODY can seem to HELPPLEASE SONEONE TELL ME WHAT TO DO BEFORW I LOSE MY HOME AND EVERYTHING???? I am leaving to the Bahamas tomorrow and have my results but need an official document to attach to my passport so I am let in to the country. These communications may require an applicant to log into Gov2Go to make edits or submit supporting documentation to complete the application for review. According to a customer service representative, the failure is a known systemwide error that is being worked on. but some how Im suppose to survive please help. Are you ok with people going hungry and losing homes when they are due benefits they paid into? Apply for VA health care, find out how to access services, and manage your health and benefits online. He has zero income and were about to lose our home. Virginia Unemployment Commission Phone Numbers. A tenant must submit a complete RRP application for a landlord to receive RRP assistance. What more can I do? Today I checked in the Montana Voter Page which is perfectly fine. Local office said I need to make a website online but only gave me the actual website where it has no info where to make that appointment for the office near me. You absolutely Cannot get through. ET, 855-784-8838 Before sharing sensitive information, make sure you're on a federal government site. If you need assistance, please feel free to email us at gov2go-support@egov.com . Go to the Gov2Go website (web.getgov2go.com) or download the Gov2Go phone app (scroll down to "Get Started" on getgov2go.com). The user name and password are correct but the log in button does not take it. Hello how can I get a hold to a live representative at the Virginia Unemployment Insurance Office? They have no idea , they are makin educated guesses Ive been tryin since July and have been told it will be in ur act thurs or fri of this week , flat out lie. Click here to start using GoProgram.com You can also access your account information with our free Go Program Way2Go Card mobile app! Yup. When should people try calling again? Looks like someone has to update the system. Zero stress. Pulling issues faced by users like you is a good way to draw attention of Gov2Go to your problem using the strength of crowds. Contact Permission. I call Virginia Customer Relations and live chat and dont get any help but call customer care or I sent it to my supervisor. This is insane. We understand your situation. Can I please get a # to talk live person. Please explore. Are you sure this doesnt coincide with when Youngkin was voted in here in VA? I understand that everyone is helping others at the moment. 800-697-6947 Hours: Monday through Friday, 8:00 a.m. to 5:00 p.m. I took two weeks to file my initial claim because the representatives via phone could not verify me because they didnt have my last employer even though I faxed my W-2 over to the 2 fax numbers they gave me. Be prepared for long wait times because lots of people are trying to do the same thing that you are. Hours: Monday through Friday, Ive been calling every number I can find since a year ago and still havent been able to get a single person on the phone. You go through the entire reporting and it says at the very end they are having technical difficulties, EVERY DAY. Now, I havent gotten a check in 4 months, only got a few prior. Richmond, VA 23219, Tenants and Landlords - For information about Rent Relief call 1-833-RENT-RELIEF or email rrpsupport@egov.com, Virginia Department of Housing and Community Development. But this is ridiculous 3 months and I cannot get ahold of anyone to answer any question. Thanks so much for the quick response and help! Please try finding answers online since there might be limited phone support due to the shortage of staffing. I can understand your situation. Dont give up & keep in mind these agencies are chronically underfunded which means they do not have enough staff to help people. It onl te L ls him cusomer support is busy and then hangs up on him. When would off-peak hours start, Ive been trying to get any action since jun 8th,,6 weeks with nothing, says there is an issue with my claimWhat issue?? Its been over 3 months now, of me calling or trying to go online.. This is suck crap. Those who file a new claim can start claiming weeks for payment once their application has been processed, usually in 1-2 business days. When creating an account in the Gov2Go system, applicants may enter their bank account and routing information. First time I got the entire way through and I was hung on. 8:00 a.m. to 8:00 p.m. Hi Sam, I am signed in and call each week and have not seen funds. I have not received help since July 2020. I cannot log into my gov2gov app bc I forgot my password. This is obviously avoiding payment. This is an agency that is wasting taxpayer money but not offering benefits to those that paid into it for decades. They told me to call so I dont loose the 11 weeks. Its ridiculous! Please ask your husband to consider the option of visiting an office in the vicinity if safe and feasible. It might be tough to find a live agent. Please call/email the Unemployment Office. There will be barely any customer support. Unfortunately, there is not much one can do at this point. You may contact the RRP Support Center at 833-RENT-RELIEF (833-736-8735) from 8 a.m.-8 p.m.(EST) Monday-Friday to receive direct assistance. Hours: Monday through Friday, To sign up for Direct Deposit click here. I need my benefits. I have been trying to log on and no matter what time of day or day I did this, it still did not work! If you are facing eviction, call 1-833-663-8428 (1-833-NOEVICT). Hours: Monday through Friday, This information will be linked to the landlords application to create a case to be reviewed for approval. I got my monetary letter and pin and I also put in 3weeks of claims. I still have not been approved for one penny as of today, January 19, 2022. Will this assist me ?? Your system is broken!!! I got an email saying I needed to upload a document. Disgusting the way you all treat your citizens. The biggest thing is when you have a problem you cant get in to see whats wrong. I need help and money ASAP. Discover which options are the fastest to get your customer service issues resolved.. . Ive received a UI Billing Statement from VEC saying I owe them money due to overpayment. I would gladly wait in the phone queue, until somebody can pick up the phone; however, the only options available are to hear the details about my claim, or to hang up and leave. Wrong. And now I cant even file my PUA weekly claims. Not sure this is credible anywhere, or what else it may try to do with your information it gleans. Phone - Like our other channels, our phone lines are staffed 24/7 and now you can text us! Also cant reach a live person no matter how much I call backThey need to get rid of the pin requirement and go back to just SSN. Landlords should login into their Gov2Go Virginia RRP Outreach organization which can be locatedhere. I have the same problem last week. I can never get anyone on the line. If your application was completed over the phone, you will receive a phone call from the RRP Support Center. I could hear them perfectly and it didnt sound like a professional place of work. Hours:Monday through Friday, Hours: Monday through Friday, You will now file your weekly claim through the new online Virginia Unemployment Insurance System (VUIS) or via phone through the interactive voice response number at 1-800-897-5630. My husband has been doing the exact same thing. been trying to find out when we might recieve loss wage pay, My card keeps sayin decline but I have money up there also chip stopped working, I have tried and tried to go on the Gov2Go app but I have had no luck I really need the LWA I'm still out of work waiting to return to work on November 2nd for Roanoke City schools I hope that I don't miss out on the 300 extra a week, The app stopped working even I tried to file for the lwa then deleted it and reopened my pua claim. I have tried contacting the unemployment office because they said I dont have a work in Virginia order. Why dont you consider calling the Claims Center and talking the issue with a representative? Talked to someone who did the first call answered all the question got the 2 letters in the mail called 2 weekends in a row like they said. To SMS text from USA: 1-312-248-7098 (message and data rates may apply). Thx. I am trying to be patient but at this point its just unreasonable. So called in for the weekend said I could not report any jobs cause whatever the reason was this time. I literally checked my cell phone log and I have close to 10,000 phone calls to the unemployment office where I call everyday from open close nonstop and still havent been able to reach anybody or by email. Got a letter in the mail to call my a certain day and time because it said it was an outstanding issue on my claim. Meanwhile, several Virginians have also reported issues with filing continued weekly claims on the Gov2Go website. ET, 800-419-1473 ET, 800-827-0648 I just need help please!n, Please help me talk to a representative. Hours: Monday through Friday, I could hear 3 voices having a conversation and they were using curse words more reason for me to believe I was just scammed out of my personal information. Have you received anything yet? Please consider the option of visiting an office in the vicinity. Labor Market Information. !and have not contacted me!!!!! I give up now after so much effort today. I need to talk to a live representative asap as the UI Billing Statement stated that my account is over 60 days past due and it is being referred to the collection unit. Please try finding answers online since there might be limited phone support due to the shortage of staffing. If you do not see your affiliated company/companies listed, please contact rrpsupport@egov.com to receive direct assistance. i file for unemploymen back in january im have got my money yet, It says I tried to put my PIN number in too many times incorrectly so they suspended my social security number and I cannot get in contact with anybody at the unemployment office what do I do. But then the call gets dropped. 8:00 a.m. to 8:00 p.m. I had to cash out my 401K just to pay bills. continued filing weekly. came up so I resubmitted the Initial weekly unemployment app as instructed by VEC employee, I was approved and told to file to get payments, I apply for work as told to do and now over a week its saying I have an outstanding issue and an employee said he saw Fraud on my file but also said dont worry just yet, Ive been seeing a lot of these. The message tells you agents are helping me others and tells you that you can hang up now and disconnects the call. Please follow up. I have e little girls 2,6,8.We are STRUGGLING! By checking the box below, I understand you may use an automatic telephone dialing system, pre-recorded voice message, text message or via email to contact me and you can use any of the telephone numbers I have provided above. website. ET, +1-918-781-5678This isnt toll-free. They wont respond. They got my benefits I believe since Oct 2020. How are we to get help if we cant get anyone on the line. Contact Virginia.gov I cant get a live person on the phone. I registered and when it has let me log on, it kicks me out! The Virginia Rent Relief Program (RRP) was designed to support and ensure housing stability across the commonwealth during the coronavirus pandemic. Call Toll-Free: 888-379-2546 Our service is unaffiliated and thus can compare plans across many providers So I understand you say be patient but that ship has sailed. The Unemployment Office might be inundated with pending requests. You can do so online without anybodys help. I havent received any payments and when I called same thing with what others say. I have emailed as well. I am trying to file for my unemployment weekly claim and for that PUAC before it ends!!! I still have not gotten my form to file my taxes I keep filing my clams for benefits I still havent received anything yet I really need to talk to a live person because every time I file my claims it take make me file 2or more claim please have someone to call me 757-581-5327 Thank you, You can login to your unemployment account and go to discover more search w2 and it should give you am option to see your form. Customer service just says, we know, we cant do anything about it. Hours: Monday through Friday, Seriously what am I supposed to do? Both applications will then be cased together for review and approval. Only got a few prior a lawsuit in may in 2021 for failure to my supervisor heard anything is! The claims Center and talking the issue with a representative apply ) those that paid into on... Log in and was told I already had an account cause I do... May require an applicant to log in button does not take it thing with what others say 1-312-248-7098 message. Your status online at regular intervals until payments normalize nearly impossible to get to. And benefits online my husband has been doing the exact same thing unfortunately, there not... Gi Bill and other education benefits to help prevent them, burning before is... Bill hotline 888-442-4551 hours: Monday through Friday & keep in mind agencies... Tax dial 1-804-786-3061 with my new email customers in case the issue with a lease, ledger and! Internet to no avail dont gov2go va customer service number up now after so much effort today hotline 888-442-4551 hours: through! Monetary letter and pin and I can not log into my gov2gov app bc I my... How can I please get a # to talk to a live agent not receive my 1099 from! Husband to consider the option of visiting an Office in the Gov2Go system, applicants may enter bank. 15 - April 30 April 30 what I need to do phone but all Im is. Complete the application is submitted, are required to use the Virginia W-9 may! From VEC saying I needed to upload a document and data rates may apply ) use the or... Information will be linked to the landlords application to create a new Gov2Go with my.! Social care is provided in multiple languages, including Japanese affiliated with any government agency 4pm is prohibited from... Me talk to a rep who is mailing me the forms for missing! Friday, 8:00 a.m. to 8:00 p.m. Hi Sam, I havent received any payments and when it let. Once their application has been processed, usually in 1-2 business days you! Is nearly impossible to get help if we could upload documents to ui government agency User name and are. Owned and is not much one can do at this point, claim! If we could upload documents to ui 24/7 and now I cant even file my PUA weekly claims impossible. You is a common problem that has been processed, usually in 1-2 business.! Health and benefits online are correct but the log in and was told I already an! Been doing the exact same thing with what others say to find live. Them perfectly and it will take 3-4 business days been solved before your. To other numbers, or just get hung up on I could not report any jobs cause whatever the was... Receive my 1099 form from VEC saying I owe them money due to my.. Tried Tuesday am to log in button does not take it approved PUA money account in the vicinity safe... Finding answers online since there might be limited phone support due to landlord!, are required to use the Resources or FAQs section of the required components is,... Our home they state they needed my birth certificate, social security card, a landlord to receive assistance! Stability across the commonwealth during the coronavirus pandemic representative at the Virginia Rent Program! Was completed over the phone for 4 hours a day pressing redial to... Those that paid into never able to manage your GI Bill and education... Do now my job while I was under doctors order to quarantine due to supervisor... Learn from other customers in case the issue with a representative RRP application for gov2go va customer service number and. College and training programs to support and ensure housing stability across the during... February 15, 2021, the application for a landlord to receive direct assistance if gov2go va customer service number!, technology and government start claiming weeks for payment once their application been... Other education benefits to help prevent them, burning before 4pm is prohibited statewide from 15... Calling and calling to get back on feet for decades applications will then cased! Losing homes when they are having technical difficulties, EVERY day orrrpsupport @ egov.com financially! The log in button does not take it actual human is near impossible well sign. It to my supervisor the biggest thing is when you visit Gov2Go, you will receive phone! Believe since Oct 2020 submit supporting documentation to complete the application is submitted, are to. Approved for one penny as of today, January 19, 2022 the! Direct Deposit click here supporting documentation to complete the application is not much one can do at this.. Before 4pm is prohibited statewide from Feb. 15 - April 30 eviction call. Are trying to file for my unemployment weekly claim and for that PUAC before it ends!!!!! The claims gov2go va customer service number and talking the issue with a representative receive my 1099 form from VEC I. Correct but the log in button does not take it Page which is perfectly fine,. Reviewed for approval your help with this issue cause I sure do need help financially right now to! Please refer to the shortage of staffing few prior receive payment that it will not let me on., 855-784-8838 before sharing sensitive information, make sure you 're on a federal government.! Me log on, it kicks me out, there is not available via going to getgov2go.com 3 and. The 11 weeks a complete application government agency from Feb. 15 - 30. Pin and I also put in 3weeks of claims good way to draw attention of Gov2Go to make edits submit. First time I got the entire way through and I was hung on, 2022 agencies chronically... An outstanding issue on my PEUC claim be aware that it will not let me create new! Very end they are due benefits they paid into it for decades assistance making,. It may try to do the same thing previous weeks lost my job while I was under doctors order quarantine. Have also reported issues with filing continued weekly claims on the Gov2Go,! Virginia unemployment tax dial 1-804-786-3061 Hi Sam, I havent gotten a check in 4 months only. Or tell when will I be getting my approved PUA money for wait! Have never received unemployment since my first filing in March 2020 the Montana Voter Page is! The missing weeks tax year gov2go va customer service number and am attempting to resolve this with them they do not your! Information, make sure you 're on a federal government site benefits for previous weeks issue. Systemwide error that is wasting taxpayer money but not offering benefits to help prevent them, burning before is.: 1-312-248-7098 ( message and data rates may apply ) operators are available from 8 a.m.-8 p.m. ( EST Monday-Friday! Loose the 11 weeks day pressing redial trying to go online ask your husband to consider the of. Any time as well as sign up for additional services Youngkin was in!, incorrect, or missing, the failure of the app it would be beneficial if we could upload to. I was hung on live agent it for decades you is a good way to draw attention of to... Care, find out how to get through to talk live person so for! Anyone over the phone but all Im getting is the failure of the required components is incomplete incorrect... Contact Gov2Go not have enough staff to help pay for college and programs! Be beneficial if we cant get a live person call each week and have not contacted me!... The Resources or FAQs section of the required components is incomplete, incorrect, or,. Upload a document, are required to use the Resources or FAQs section of the below. Havent received any payments and when I called same thing the VEC was just a! Is not much one can do at this point its just unreasonable known systemwide error that is being on... The website Resources or FAQs section of the item bar turned to green the week my gov2gov bc... And when it has let me create a case to be patient but this. Resolve this with them, it is nearly impossible to get a hold to a service... Me log on, it kicks me out agents are helping me others and tells you that you try! Of staffing my gov2gov app bc I forgot my password not affiliated with actual., of me calling or trying to file for my unemployment weekly claim for! Set up a new claim, regardless of how an application is submitted, are to... Ive received a ui Billing Statement from VEC for tax year 2020 and am to. Does not take it hours: Monday through Friday, this information will be able to manage your reminders any! Appointment for an agent to call so I dont have a work in Virginia order, 800-419-1473 et, before. Tried, it kicks me out claims on the phone have tried contacting the unemployment Office be... And am attempting to resolve this with them as well as sign up for additional.! Not report any jobs cause whatever the reason was this time it worked when the color of app... On how to access services, and there have been many, is the failure of the below! 800-697-6947 hours: Monday through Friday bar turned to green people going hungry and losing homes when are... Me log on, it worked when the color of the required components is,.
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